we were from out of town and broke down Saturday afternoon - we were able to get our vehicle to the dealership shortly before they were closing. Dan greeted me immediately and assured me that they would get to the vehicle first thing Monday morning. He understood my issue. He texted me his contact info also which was appreciated. Our vehicle was done Monday morning as promised and we were able to get back on our way. Everyone was friendly and courteous during our transaction. Our daughter and family live in Mahomet and use your dealership for all their service ...
I dislike going to car dealerships because I always feel pressured to make a purchase right away. I worked with Efrem. He made my experience at Serra comfortable and I felt at ease. He listened to my wants and needs and he delivered! I got the vehicle I wanted. Him and his team made the buying process quick and easy. I would definitely recommend my family and friends to buy from Serra.
Prompt courteous service.Explained issues very well and performed work at a fair priceMel Sanford
Carlos was very helpful as a salesman in finding the car we wanted and getting us a good deal. Taylor also assisted us very well in the process of signing our contract. Having him walk us through each section of the contract helped my wife and myself feel very comfortable.
Everyone was nice and professional. Things went smooth and wasn’t at the dealership for a long time. Would definitely recommend to family and friends.
Excellent! Car was done in a timely fashion.
Ogochukwu, thank you for the 5-star rating. We appreciate you choosing Serra Buick GMC Champaign!Tyler BurtonGeneral Sales Manager217-239-7994
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